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Privacy Policy

This privacy policy sets out how Boundless Theatre uses and protects any information that you give us when you use this website.

Boundless Theatre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Boundless Theatre may change this policy from time to time by updating this page. You should check thispage from time to time to ensure that you are happy with any changes. This policy is effective from 28th March 2017.

What we collect

In running and maintaining our website we may collect and process the following data about you:

a) Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

b) Information provided voluntarily by you (for example, when you sign up to our mailing list or complete an online script submission form or feedback form). This may include:

i. Name and contact information including email address

ii. demographic information such as protected characteristics and postcode

iii. preferences and interests or other information relevant to customer surveys and/or offers

c) Information that you provide when you communicate with us by any means.

Use of your information

We use the information that we collect from you to provide our services to you and to improve the services that we provide. In addition to this we may use the information for one or more of the following purposes:

a) Internal record keeping

b) To provide information to you that you request from us relating to our products or services.

c) If you have given consent to join our mailing list and receive regular communications we may periodically send promotional emails about new productions, special offers or other information or productions which we think you may find interesting using the email address which you have provided.

d) To inform you of any changes to our website, services or goods and products.

e) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

If you have previously engaged in our services we may provide to you details of similar services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Security and Storing your personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

How we use cookies

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by

Google Analytics across all websites you use, visit this Google page

Links to other websites

We include some links to third parties on this website, for instance to venues or box office sites, or fundraising sites such as Just Giving. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question before sending them any personal data.

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

a) Where we are legally required by law to disclose your personal information

b) To further fraud protection and reduce the risk of fraud

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Controlling your personal information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. If you would like a copy of the information held on you please write to: Boundless Theatre, Unit J307, The Biscuit Factory, 100 Clements Road, London SE16 4DG

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@boundlesstheatre.org.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at admin@boundlesstheatre.org.uk

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